We do not except e-mails but for telephone please call 075-606-5281.

Yes, we accept Visa, MasterCard, JCB, American Express and Diners Club cards.

Cancellations will occur 3 days prior to the scheduled stay.
The following are our cancellation fees:
・Complete no-show, same day, 100% of the room rate
・Day before〜3 days before：30% of the room rate.
・3 days before reservation (please inform by 11:30am)：no fee is required

Under the age of preschool is not permitted

Our hotel asks that you refrain from bringing pets with you

We are terribly sorry to say we do not have a parking lot in our hotel. We ask our guest to use the public parking lot.

An 8-minute walk from Karasuma-Oike Station on the Kyoto Subway Karasuma Line and Tozai Line
A 5-minute walk from Nijyo-castle on the Kyoto Subway Tozai Line

The check-in time is from15:00, check-out is till 12:00

The most 3. Though only the『Deluxe Balcony Room』

Unfortunately, our hotel prohibits smoking in all guest rooms. Though we do have a Smoking booth on the 1st floor.

Yes, 24 hours all for free

We want our guest to relax and to take a moment with silence.
So for this question, the answer is no.

Over 180cm size bed（by Serta）
Original handmade Japanese furniture
Original Zimbabwe stone Bathtub with rain shower head
Dyson Supersonic hair dryer, pour over brewer, Bang & Olufsen speaker
Night wear, Japanese footwear, refrigerator, air conditioner, safety box, phone use tablet, Japanese tea set, hot water dispenser, drinking glasses, coffee cups, tissue paper

Bath amenities from the Organic brand「SHIGETA」(shampoo・conditioner・body soap・body milk)
Tooth brush（Original made by matohu）・towel set・hairbrush・razor・cotton・cotton swab
Coffee from AMANO COFFEE ROASTERS、green tea from Koyamaen、water