NOW
"YOSOOI" is to beautify and decorate in appearence.
To prepare for one's presence, interest and departure.
Here at MOGANA
(meaning "What if" in ancient Japanese),
we would like to support
those who with intellectual curiousity
and emotional satisfaction
seeking this "Yosooi" in their journeys.
We hope to provide distinctive plans to satisfy one's demands and hopes.
Notice
【New Year’s Stay at MOGANA | Special Breakfast on New Year’s Day】
For guests welcoming the New Year 2027 at MOGANA,
we are pleased to offer a special osechi breakfast on New Year’s Day, prepared by Hyoki, a renowned Kyoto cuisine restaurant with a history spanning over 100 years.
As one year draws to a close and another begins, we invite you to spend this special time at MOGANA.
*This special breakfast is exclusively available to guests staying on December 31, 2026.
*Please note that the breakfast served on New Year’s Day will differ from the breakfast included in your original accommodation plan.
Notice
【Important Notice】Possible Exposure of Guest Information and Suspicious Messages
Thank you for choosing MOGANA.
We are writing to inform you that unauthorized access to Temairazu, a reservation management system used by our property, has been confirmed. As a result, personal information associated with some guest reservations may have been exposed to an unauthorized third party.
We sincerely apologize for the concern and inconvenience this may cause.
Based on the information currently available, suspicious messages have been sent to some guests whose reservations meet both of the following conditions:
The reservation was made on or before September 21, 2026.
The stay is scheduled for September 21, 2026, or later.
Reservations where the person making the booking uses WhatsApp.
If you receive an unexpected message claiming to be from our property or a booking platform, whether by email, SMS, WhatsApp, or another channel, please take the following precautions:
Do not open any links in the message.
Do not enter your credit card details or other personal information.
Do not reply to the message.
Do not make any payment or transfer money as instructed in the message.
To verify your reservation, contact our property directly using the contact details on our official website, or contact the booking platform through its official support channel.
If you have entered your credit card information on a suspicious website, please contact your card issuer promptly.
The Temairazu system involved in this incident does not process or store credit card information.
For inquiries regarding this incident, please contact: Temairazu, Inc. https://www.temairazu.co.jp/pdf/1206/news-update
Emergency Response Desk Email: helpdesk@temairazu.com
We sincerely appreciate your understanding and cooperation.
MOGANA
October 1, 2026
