We have recently received reports of suspicious messages sent via SMS, WhatsApp, or other messaging applications requesting payment or credit card information related to reservations made through Booking.com.

Please note that MOGANA will never ask guests to provide payment details or credit card information through SMS, WhatsApp, social media, or any other unofficial platforms.

If you receive any suspicious messages or external links requesting additional confirmation or payment, please do not access the links and disregard the message immediately.

For your security, we kindly ask that all reservation confirmations and related procedures be completed only through the official Booking.com website or mobile application.

We will continue to strengthen our information security measures so that our guests can use our services with confidence and peace of mind.

We sincerely appreciate your understanding and cooperation, and kindly ask that you continue to remain cautious regarding suspicious messages and fraudulent links.

MOGANA
June 14, 2026